Business Analyst - Operations

Requirements:

• Possess at least 4 years of relevant working experience in an analytical or business-focused environment.
• Independent and enthusiastic problem-solver who thrives in navigating the ambiguity of stakeholder requests.
• Proven track record in project management, with the ability to drive initiatives in a structured and accountable manner.
• Highly proficient in writing complex SQL queries and extensive experience with BI tools, specifically Looker and LookML.
• Confident communicator, able to influence decision-makers by articulating data-driven recommendations clearly.
• Technical mindset to identify the best solutions for technical problems while building strong relationships with multicultural teams.

What you'll be doing:

• Gain a comprehensive understanding of business processes to solve critical problems and ensure analysis efforts are effectively targeted.
• Master the art of storytelling by connecting data to a narrative, evolving from step-by-step analytical plans to complex stories that provide actionable advice.
• Partner with leadership to define key performance indicators (KPIs) and select metrics that align specifically with business strategy and objectives.
• Act as a bridge between the business and technical teams, translating complex requirements into clear requests for data engineering.
• Redesign recurring operational issues into scalable, long-term solutions by clarifying stakeholder needs and anticipating future requirements.
• Independently separate main issues from secondary noise, ensuring that every analysis remains focused on the core business question.
• Manage project stakeholders proactively, identifying necessary collaborators and keeping them informed through structured communication and documentation.

Nice to haves:

Perks and benefits:

• Our Diversity, Equity, and Inclusion commitments: Embracing diverse perspectives and welcoming individuals to be their true selves at Adyen.
• Candidate Experience: Aim to get back to applicants within 5 business days. Interview process typically takes about 4 weeks to complete.