Data Center Technician II, Global Server Operations

Requirements

• Bachelor's degree or equivalent practical experience.
• Experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment and to exert physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including weekends, holidays and on shift-based schedule as required.

Preferred Qualifications

• Certification in online Google IT Support Professional Certificate program.
• 2 years of experience in diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience in working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome tests.
• Ability to adapt to changes in a changing work environment.

What You'll Be Doing

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions.

Perks and Benefits

• Exciting opportunity to work with cutting-edge computer technology at Google.
• Collaborate with a diverse team of professionals in a challenging environment.
• Experience working with Google's powerful search technology.