Senior Infrastructure Operations Engineer, Sovereign Operations, Wiltshire

Requirements

• Bachelor's degree in Computer Science or a related technical field such as Computer Networking, Information Security, or equivalent practical experience.
• 5 years of experience automating infrastructure provisioning, developer operations, or continuous integration, delivery, designing, building, deploying of cloud-based solution architectures.
• Experience with physical and virtual infrastructure, operating systems, or virtualization.
• Experience in scripting and development languages (e.g., Python, Go, Bash) for Automation.
• Experience in either Linux/Docker/Kubernetes technologies or Windows and Active Directory environments.
• Must possess an active Security Check (SC) UK security clearance, and the ability to obtain Developed Vetting (DV) UK security clearance.

Nice to Haves

• Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, Jenkins).
• Experience in system administration tasks in Linux or Unix.
• Familiarity with standard IT security practices (such as encryption, certificates, key management and use of HSMs or other specialist security equipment).
• Ability to execute in a customer-focused environment and advocate for partners and customers in a cross-functional organization.
• Ability to work on a team to design processes, implement projects that solve business problems, and lead or work with cross-functional groups.
• Active Developed Vetting (DV) Security Clearance.

What You'll Be Doing

• Build, configure and deploy new compute, network, storage and specialist security infrastructure, ensuring correct configuration and bring into service in line with standard playbooks from Google product teams.
• Resolve profile escalations and issues, improve the customer experience, and drive initiatives.
• Manage the health and performance of the environment using observability tools, carry out maintenance and updates to roll out new features and keep the platform secure.
• Participate in a 24/7, on-call rotation for incident response escalation within response and on-site Service Level Agreements (SLA).
• Provide technical implementation support in customer environments, including guidance on implementation, and feasibility of cross-product integrations.

Perks and Benefits

• Must be a British citizen to meet compliance and security clearance requirements.
• Office location will be a satellite site in Wiltshire, with occasional travel to London.
• This is an on-site position, requiring a standard five day per week schedule in the office.