Forward Deployed Engineer, Applied AI, Google Cloud

Requirements

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 8 years of experience with software development using Python or similar coding languages.
• Experience architecting AI systems on cloud platforms (e.g., Google Cloud Platform (GCP).
• Experience deploying resources using Terraform or similar tools, to automate the setup of agents, functions, or networking.
• Experience building full-stack applications that interact with enterprise IT infrastructures, and developing external customer projects.

Nice to haves

• Master’s or PhD in AI, Computer Science, or a related technical field.
• Experience implementing multi-agent systems using frameworks like ReAct and self-reflection.
• Experience debugging Agent logic and optimizing tool selection, including tracing conversation IDs across microservices to identify and resolve failures in real-time.
• Experience connecting agents to enterprise knowledge bases and optimizing Retrieval-augmented generation (RAG) chunking to prevent hallucinations.
• Ability to travel up to 50% of the time.
• Track record of troubleshooting live, high-traffic systems during critical windows.

What you'll be doing

• Serve as the lead developer for complex Conversational AI and CX applications, transitioning from rapid prototypes to production-grade agentic workflows.
• Architect and code conversational flows optimized for the connection between Google’s products and customers’ live infrastructure.
• Build high-performance evaluation pipelines and observability frameworks for agentic workloads optimization.
• Identify repeatable field patterns and technical friction points to convert them into reusable modules or product feature requests.
• Co-build with customer engineering teams to instill Google-grade development best practices.

Perks and Benefits

• Opportunity to share preferred working location between London, UK and Zürich, Switzerland.
• Equal opportunity and affirmative action employer.
• Global company with English proficiency requirement unless stated otherwise.