Requirements

You believe that great tooling is a force multiplier and you take pride in boosting the experience of the person on the other end of the tooling you build and maintain
You're a strong communicator, clear in code review, helpful in customer-facing issues, and comfortable working async across time zones
You love writing tests and treat them as a core part of the design process, not an afterthought
You're comfortable going deep on a platform problem, whether that's a Kubernetes scheduling edge case, a Windows path separator bug, or a Terraform provider quirk
You engage with the open-source community and care about the health of the projects you depend on
4 years of professional software engineering experience, with at least one major language (Go preferred; Python, Rust, and others welcome)
Hands-on Kubernetes experience: deploying, operating, and debugging workloads in production environments, including familiarity with Helm and the Kubernetes resource model
Experience building or maintaining tooling for external users or customers - you've thought carefully about API/UX design, backward compatibility, and upgrade paths
Comfortable writing and maintaining automated tests at multiple levels - unit, integration, and end-to-end

Nice to Haves

Direct experience with Grafana Alloy or the OpenTelemetry Collector - configuration, pipeline design, or contributing upstream
Experience authoring or maintaining Helm charts, especially in a community or production context
Experience with GitOps tooling, including Terraform, ArgoCD, or Flux
Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
Experience building or contributing to developer-facing CLIs or configuration tooling
Familiarity with the broader Grafana ecosystem: Loki, Mimir, Tempo, or Pyroscope
A history of open-source contributions with evidence of community collaboration

Design, build and maintain user-facing tools that support the deployment, configuration, and operation of Grafana Alloy, the OpenTelemetry Collector, and related components. As of today this enables 1.8 million running instances to send data to Grafana Cloud.
Own and evolve our Helm chart ecosystem run on more than 10k clusters and 300k nodes, writing charts that are robust, well-tested, and a pleasure for users to use
Build and maintain tooling that works across platforms: Kubernetes-first, but rock-solid on Linux, Windows, and macOS, too
Support infrastructure-as-code integrations using ArgoCD, Terraform, Flux, and other GitOps utilities
Collaborate closely with support, product, and field engineering to understand real customer pain points and translate them into durable tool improvements
Work in the open: communicate progress transparently, review peers' code thoughtfully, and help raise the technical bar for the whole team
Contribute upstream to open-source projects including Grafana Alloy, OpenTelemetry, and Helm community charts
Represent Grafana Labs in meetups, and conferences and social media forums

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction
We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards
You'll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.7, Gemini 3 Pro)