Requirements:

Strong professional software engineering experience with at least one modern programming language such as JavaScript, TypeScript, Node.js, Go, or similar technologies
Strong experience building and maintaining production backend services and APIs
Solid experience with frontend development using TypeScript, ideally in modern web applications
Ability to work effectively across the stack to deliver end-to-end features spanning backend systems, APIs, integrations, and customer-facing web experiences
Experience designing, building, and maintaining integrations between internal services and third-party platforms
Experience working with external business systems such as NetSuite, Salesforce, or similar SaaS platforms through APIs, events, or middleware
Ability to design reliable system interactions across APIs, asynchronous workflows, and service boundaries
Experience building and maintaining production systems and services
Experience delivering projects from idea to production in a self-driven way
Familiarity with owning software in a “you build it, you own it” environment, including operational responsibility
Experience writing clean, maintainable, and well-tested code
Solid understanding of modern software development practices, including CI/CD, code review, and automated testing
Strong collaboration and communication skills in distributed teams
Ability to work across technical and business problem spaces, partnering with stakeholders to deliver practical solutions

Nice to Haves:

Experience with automation and infrastructure-as-code practices
Experience with Kubernetes and cloud platforms
Experience integrating with business platforms such as NetSuite, Salesforce, or similar SaaS systems
Experience working on business-critical workflow domains such as billing, provisioning, account lifecycle management, or CRM/ERP integrations
Interest in or experience with observability tools and practices
Experience contributing to open source or working in open-source-oriented engineering cultures

Take an active role in influencing the team roadmap and your own career development
Drive projects from initial ideation through implementation and into production operations
Design, build, operate, and maintain critical systems with a focus on reliability, performance, and availability
Build and maintain production backend services and APIs that support core customer and business workflows
Contribute to customer-facing and internal web applications, including our account and management portal
Design, build, and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and other third-party services
Work across internal services, APIs, and external systems to build reliable data flows and business-critical automations
Continuously improve the existing codebase by addressing technical debt, strengthening CI/CD pipelines, and increasing test coverage
Take ownership of the services your team runs, including participating in on-call rotations
Collaborate closely with engineers, product managers, and stakeholders across the company using async communication and regular video meetings
Contribute to technical design discussions and help shape pragmatic solutions to business-critical problems
Embrace our open-source culture and contribute to projects that may not fall directly within your team’s immediate scope