Senior Product Engineer, AI

Requirements

• 5+ years of experience shipping high-quality products
• No ML experience required; excellent software engineering skills are essential
• Demonstrated significant impact in previous work
• Strong technical fundamentals and willingness to learn
• Deep knowledge of a high-level programming language
• BSc in Computer Science, Maths, Statistics, or related discipline

Nice to Haves

• Previous experience in data analytics or statistical role

What You'll Be Doing

• Building systems powering Intercom's AI products
• Working with ML Scientists to bring concepts to production
• Collaborating with product teams for AI-powered product experiences
• Contributing to all phases of software development
• Participating in hiring, mentoring, and career development
• Setting technical standards and ensuring operational excellence

Perks and Benefits

• Competitive salary, annual bonus, and equity
• Regular compensation reviews
• Generous paid time off
• Hybrid working model
• Choice of MacBook or Windows for certain roles
• Fun events for employees and their families