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Software Engineer

Netflix - 1d ago

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Senior Software Engineer

Reddit - 4d ago

Senior Director, Engineering

Requirements

  • You have deep technical knowledge and a proven track record of building and leading large, high-performing engineering organizations (100+ engineers) that ship world-class products
  • You have experience as a senior engineering leader (Director+ level) at a high-growth technology company, ideally in SaaS or enterprise software
  • You have stood up or significantly scaled an engineering site or hub before — you understand what it takes to build culture, hire at pace, and establish credibility in a new market
  • Leadership and mentorship are core to who you are. You have a track record of developing engineering talent and building organizations where people do career-defining work
  • You take ownership of everything in your domain — from strategic direction to operational details — and drive it to a high-quality conclusion
  • You thrive in fast-paced, high-ambition environments. You are energized by intensity and urgency, and you bring that energy to your teams
  • You have driven significant organization-level improvements to engineering practices, processes, or culture in previous roles
  • You are a collaborative, cross-functional leader who partners effectively with Product, Design, and other engineering leaders to deliver customer outcomes
  • You are based in or willing to relocate to Berlin, and you are excited about building Intercom's presence in the Berlin tech ecosystem

Nice to Haves

  • Experience with AI/ML products or AI-first product development
  • Experience in customer support, helpdesk, or conversational AI product spaces
  • You're opinionated about the work that you do, and you stand up for something you believe in
  • You're humble and honest, you know your strengths, but also your weaknesses. Setting up your environment to optimize for this knowledge comes naturally to you

What You'll Be Doing

  • Building and Leading the Berlin R&D Hub
  • Driving Strategy and Execution
  • Cultivating a High-Performance Culture
  • Operating as a Cross-Site Leader

Perks and Benefits

  • Competitive salary, annual bonus and equity
  • Regular compensation reviews - we reward great work!
  • Generous paid time off above statutory minimum
  • Hybrid working
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.
  • Fun events for employees, friends, and family!
AI Summary ✨
Intercom logo

Intercom

Berlin, Germany

Experience: Senior
Posted: April 7, 2026
Last seen: an hour ago
backend

Why we track Intercom

Intercom is a customer messaging platform with a major engineering hub in Dublin. They build real-time communication tools used by thousands of businesses. Strong product engineering culture with interesting problems around messaging infrastructure and AI.

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