Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- English language professional fluency
Nice to haves
- Experience working in a customer-facing role, internal and/or external, including proven experience advising senior and executive stakeholders
- Experience working on technical projects, with a track record of leading complex, multi-workload architectures end to end and mentoring other architects or engineers
- Hands-on experience with M365 Copilot, Copilot Chat, Cowork and agent development, for example Copilot Studio, prompt engineering, Microsoft Graph connectors, and Azure AI services
What You'll Be Doing
- Drive customer success. Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal in the most complex accounts of the subsidiary.
- Leverage agentic AI. Use Copilot prompt engineering and agent-building expertise to drive AI at scale, and define reference architectures and delivery patterns that other architects reuse.
- Lead technically across the account team. Orchestrate virtual teams of specialists, resolve escalated technical blockers, and take architectural accountability for engagements carrying significant business, security, or regulatory risk, including work performed under national security clearance.
- Explore growth opportunities. Partner with technical and sales teams to identify opportunities and develop tailored solutions that drive expansion and business value realization.
- Grow the community. Mentor and coach less experienced architects, lead readiness and skilling sessions, contribute to intellectual property creation, and prioritize intellectual property re-use to accelerate the AI transformation journey of your customers.
- Embrace a growth mindset and stay a learn-it-all. Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution, and maintain technical readiness aligned to Customer Success Unit priorities and corporate initiatives.
Perks and Benefits
Cloud Solution Architecture IC5 - The typical base pay range for this role across Belgium is € 93,000.00 - € 181,200.00 per year.
Find additional benefits and pay information here.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations here.