Solution Support Engineer 5, Python Platform

Requirements

• Demonstrated software engineering experience building, debugging, or operating production systems.
• Proficiency in Python, with a track record of debugging and contributing to production code, libraries, or frameworks.
• Understanding of Python packaging and dependency management.
• Experience with Python frameworks and development tooling such as FastAPI, Flask.
• Hands-on experience using AI coding assistants and agentic tools.
• Experience debugging unfamiliar codebases.
• Ability to take ownership of ambiguous technical problems.
• Effective written and verbal communication skills in English.
• Interest in improving developer productivity.

Nice to Have

• Platform engineering, developer productivity, or internal tooling.
• SRE, resilience engineering, fault injection, chaos testing, or progressive delivery.
• Large-scale AWS or Kubernetes environments.
• JavaScript/TypeScript, Java, or debugging systems that span multiple technology stacks.

What You'll Be Doing

• Debug complex issues across Python applications, frameworks, dependencies, CI/CD, runtime environments, and platform integrations.
• Build tooling, automation, and diagnostics that make problems easier to prevent and resolve.
• Become a trusted expert on Netflix’s Python platform and developer tooling.
• Turn recurring developer pain points into improvements in tooling, documentation, workflows, and platform capabilities.
• Partner with Python Platform and other engineering teams to solve problems that cross system boundaries.

Perks and Benefits

• Remote working option with the opportunity to work from the Warsaw office for in-person collaboration.
• Core hours for this role set at 12:00–20:00 CET to work closely with teams across EMEA and the US/Canada.