Infrastructure - Enterprise Lead

Requirements

• 10+ years’ experience in enterprise infrastructure engineering, including leadership responsibility
• Broad knowledge of Linux and/or Windows systems administration
• Broad knowledge of virtualization platforms, enterprise storage, networking, and core infrastructure services
• Proven experience operating global enterprise platforms (e.g., identity services, collaboration tools, file services)
• Hands-on experience with automation frameworks (e.g., Terraform, Ansible) and scripting (e.g., Python, Bash, PowerShell)
• Strong understanding of monitoring, logging, and observability practices
• Experience operating within regulated or controlled environments
• Demonstrated ability to lead distributed teams and drive infrastructure transformation initiatives
• Strong ownership mindset with a structured and risk-aware approach to decision-making
• Clear communicator and excellent collaborator, with the ability to engage both technical and business stakeholders

What You'll Be Doing

• Define and drive the enterprise infrastructure roadmap aligned with firm-wide technology strategy
• Lead the design and evolution of highly available, secure, and scalable on-prem infrastructure platforms (compute, storage, network, virtualization)
• Own operational resilience, including high availability, backup, disaster recovery, and business continuity frameworks
• Establish and oversee SLAs, SLOs, operational KPIs, and incident governance processes
• Drive automation initiatives across provisioning, patching, compliance, and monitoring
• Promote Infrastructure-as-Code and standardization across global environments
• Partner with Security to enforce hardening standards, vulnerability management, and access controls
• Collaborate with Application, Workplace Technology, Architecture, and Risk teams on enterprise initiatives
• Lead and mentor infrastructure engineers across regions
• Manage vendor relationships, lifecycle planning, and infrastructure capacity management

Nice to Haves

• Experience leading modernization or large-scale infrastructure refresh programs is a plus

Perks and Benefits

• QRT is an equal opportunity employer promoting diversity for collective success
• Initiatives and programs to enable employees to achieve a healthy work-life balance