Observability Tech Lead

Requirements

• 5+ years of experience in observability, platform engineering, or a related SRE/infrastructure discipline.
• Deep hands-on expertise with the observability stack — Prometheus, OpenTelemetry, Grafana, or equivalent at scale.
• Proven ability to design and operate high-throughput telemetry pipelines across distributed, multi-cloud environments.
• Strong command of SLO-based reliability practices — error budgets, burn-rate alerting, and incident response tooling.
• Cloud-native experience with Kubernetes, Terraform, and running production workloads on AWS, GCP, or Azure.
• A track record of turning observability best practices into opinionated standards that engineering teams actually adopt.
• Experience driving cross-team technical initiatives end-to-end, from problem to solution.
• Ability to contribute to architectural decisions and communicate trade-offs effectively.
• Ability to work in a flexible hybrid setup, with 2-3 days a week in the office.

What You'll Be Doing

• Build and evolve the observability platform: Design and operate large-scale telemetry pipelines with a focus on automation, reliability, and developer experience.
• Build for scale, design for cost: Architect high-throughput telemetry systems balancing signal fidelity and infrastructure cost.
• Make production observable by default: Define and implement observability and reliability standards, supporting engineering teams in adopting them.
• Own the platform end to end: Participate in on-call rotation, ensuring ownership of systems.
• Own the direction and drive it forward: Define long-term observability direction, drive cross-team initiatives, and align strategy with broader goals.

Nice to Haves

• We are hiring from senior to staff level, welcoming both experienced and capable individuals.
• Hands-on experience with Mimir, Loki, and Tempo architectures is beneficial.

Perks and Benefits

• Ownership, excellence, and high energy-focused culture.
• Opportunity to contribute to closing the pension gap and democratizing wealth for millions.
• Environment supporting diversity, equity, and inclusion.