Cloud Software Engineer

Requirements

• 2+ years of experience in cloud or DevOps engineering, with proficiency in one or more programming languages, preferably Python or Java
• Experience in architecting AWS cloud-based solutions, leveraging AWS services such as CloudFront, Lambda, S3, etc.
• Experience in any infrastructure as code using tools like Terraform
• Familiarity with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, and maintaining high reliability through SLOs
• Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana
• Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred
• Hands-on experience with making changes in production systems for cloud-native database solutions and data pipelines
• Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle
• Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices

Nice to Haves

• Experience in Security such as WAF management, threat assessment
• Experience building self service platform tools to improve developer experience and improve launch speed for internal teams
• Proficient in Terraform

What You'll Be Doing

• Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices
• Operate and maintain highly available services handling billions of weekly requests
• Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices
• Build and optimize CI/CD pipelines to support continuous integration and deployment
• Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response
• Collaborate with cross-functional teams in agile ceremonies to drive technical excellence
• Continuously improve cloud-based services, focusing on reliability, performance, and scalability
• Research and improve the design and implementation of Twilio’s API infrastructure regularly

Perks and Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location