Experience with complex distributed systems or real time systems.
Experience working in the cloud, AWS, Google, Azure.
Experience with multi-threading, concurrency and asynchronous software development.
Bachelors in Computer Science or equivalent experience.
Support Video services as a part of on-call duties.
Nice to Haves
Bonus points for experience with one of the following technologies: Rust/C++, WebRTC, Gstreamer.
What You'll Be Doing
Design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system.
Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences.
Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards).
Contribute to architectural decisions and code reviews, mentoring junior engineers as needed.
Stay current with advancements in real-time communications and video technologies.
Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces).
Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies.
Perks and Benefits
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.