Sr Application Developer - ServiceNow

Requirements

• 8+ years of hands-on development and architecture experience on enterprise-scale ServiceNow implementations.
• Proficiency in ServiceNow Employee Workflows, specifically HRSD (Case Management, Onboarding) and Workplace Service Delivery (WSD).
• Strong experience with JavaScript, Glide API, and ServiceNow scripting (Business Rules, Client Scripts, Script Includes).
• Experience designing and implementing integrations using REST/SOAP APIs, IntegrationHub, and Flow Designer.
• ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.

Nice to Haves

• CIS - HRSD certification.
• Experience implementing ServiceNow ITSM and CMDB process for large enterprises.
• Experience governing "citizen development" by establishing guardrails and reusable components for low-code users.
• Experience using AI-powered tools (AI-assisted coding, debugging) within your daily engineering workflow.
• Background in mentoring mid-level engineers and leading technical initiatives across multiple teams.
• Systems thinking mindset with experience operating applications under strict security and compliance requirements.

What You'll Be Doing

• Build and Maintain at Scale: Design, develop, and optimize end-to-end solutions across HRSD,WSD and custom apps, ensuring our systems directly support how our global team moves and works.
• Navigate AI Frontiers: Deploy and tune Now Assist and Generative AI capabilities to drive self-service, making smart decisions with imperfect information to balance innovation with safety.
• Unblock Complex Journeys: Solve high-impact problems within Employee Onboarding and Lifecycle Events, often without a clear starting point, to create seamless transitions for every Uber employee.
• Champion Excellence: Lead technical workshops and conduct code reviews to ensure upgrade safety and architectural health, even when time is tight and stakes are high.
• Own the Integration: Build and maintain robust integrations between ServiceNow and enterprise systems like Oracle HCM and JIRA, owning the work from initial design to production debugging.
• Collaborate and Influence: Partner across HR, IT, and platform teams to ship practical solutions at speed, navigating internal complexity and stakeholder needs.
• Mentor and Grow: Raise the bar for the team by mentoring developers and leading the adoption of AI-powered developer tools to improve delivery speed and quality.