Principal Software Engineer, Site Reliability

Requirements

• Proven track record (10+ years) of architecting and engineering world-class, large-scale, distributed commercial applications and services, ensuring customer success.
• Experience building large-scale, complex internal platforms adopted by 10+ teams in their critical path at a large company.
• Demonstrated ability to drive adoption of systems by writing integrations, removing friction for other teams, and measuring success by outcomes delivered.
• Experience building and maintaining complex AI-powered applications in production.
• Proficiency in one or more object-oriented languages (such as C#, C++, Java, or Python) with solid computer science fundamentals.
• Deep understanding of data structures, algorithms, multithreading, synchronization, asynchronous patterns, and cloud programming.
• Experience with service-oriented and microservice-based architectures, HTTP applications, and web services development.

Nice to Haves

• Experience working with or managing production Kubernetes infrastructure.
• Experience with cloud providers (Azure, AWS, GCP) and managed services (AKS, GKE, etc.).
• Experience with database backends (e.g., Azure SQL, CosmosDB, Azure Data Lake, Power BI, MongoDB, MySQL, DynamoDB, etc.).

What You'll Be Doing

• Design, engineer, and build SRE platform systems and capabilities with cutting-edge AI, treating them as products for other engineering teams.
• Participate in livesite monitoring rotations, handle escalations, and drive mitigations.
• Drive availability, scalability, and performance improvements based on livesite learnings and best practices.
• Ensure technical deliverables meet expectations on reliability, scalability, quality, and performance.
• Onboard other teams onto your platforms by driving outcomes yourself and writing integrations.
• Ship early, seek feedback relentlessly, and iterate fast.
• Drive task planning, estimation, scheduling, and staffing.
• Mentor Software Engineers and influence process improvements across the engineering organization.

Perks and Benefits

• Flexible work arrangements.
• Equal opportunities provided regardless of background or identity.
• Reasonable accommodations for candidates upon request.
• Diverse and inclusive workplace culture.