Software Engineer

Requirements:

• 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems.
• 2+ years of production experience in Golang, with the ability to mentor others and drive best practices across the team.
• Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra.
• Solid understanding of designing and operating low-latency, high-throughput distributed systems.

Nice to have:

• Background in Node.js or other backend languages.
• Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures.
• Previous on-call experience, with a pragmatic approach to reliability and incident management.

What you'll be doing:

• Build and maintain high-throughput backend services using Go.
• Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe.
• Design systems that are scalable, resilient, and easy to maintain.
• Lead and contribute to architectural discussions and technical decision-making.
• Write well-tested code and help the team maintain high code quality standards.

Perks and benefits:

• A product-oriented mindset — you think beyond the ticket, understand the “why” behind the work, and aim to create real impact for users, having a high level of responsibility.
• Experience leading projects or making key technical decisions, especially in fast-paced environments.
• Clear and proactive communication skills, with a collaborative spirit — we move fast, but we succeed together.