Staff Software Engineer - Observability

Requirements

• You have 5+ years of relevant work experience with highly distributed systems
• Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
• Experience improving software reliability between different categories including availability, performance, latency, efficiency, capacity, SLOs and incident management
• Proficiency developing and maintaining software and frameworks written in Go and/or Java
• Advanced understanding of system design and evaluating its tradeoffs
• Strong stakeholder management, technical communication, and mentorship capability
• Highly motivated to learn and continuously develop yourself
• Experience with containerization and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools (e.g., Terraform)
• Observability Stack Expertise: You have hands-on experience operating core telemetry data stores at scale e.g. Elasticsearch/Opensearch/VictoriaLogs/Clickhouse for logging, Prometheus/VictoriaMetrics for metrics and Grafana Tempo for distributed tracing, Grafana LGTM stack, OpenTelemetry, Alertmanager, Clickhouse

Nice to haves

• Experience with highly available/fault-tolerant, replicated data storage systems, large-scale data processing systems is a strong plus
• Infrastructure and Platform Experience
• Contributions to open-source observability projects

What you'll be doing

• Define and lead Logging, Metrics, Tracing & Alerting strategies
• Solve scaling bottlenecks in critical services in our telemetry data pipelines
• Create advanced tooling to accelerate root-cause analysis, reduce Mean Time to Resolution (MTTR), and eliminate alert fatigue
• Guide and mentor software engineering and SRE teams on monitoring best practices and instrumenting code
• Identify and tackle bottlenecks and single points of failures in the architecture aiming to improve the reliability of the observability platform and the overall user experience
• Driving features and products idealization, implementation, and adoption
• Collaborate on planning and refinement proactively providing input while striving for engineering alignment, quality and reducing complexity and dependencies
• Respond to alerts and duty responsibilities, like providing support to other engineers and troubleshooting production issues

Perks and Benefits

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!