Site Reliability Engineer, iCloud

Requirements

• Strong sense of ownership, customer service, and integrity proven through clear communication.
• BS in Computer Science or related field, or equivalent employment.
• 5 + years experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment.
• Strong experience with deploying, supporting and supervising new and existing services, platforms, and application stacks.
• Experience with scale testing, disaster recovery, and capacity planning.
• Experience with observability platforms like Splunk, Grafana, Prometheus.
• Demonstrable fluency in at least one of the following languages: Java, Python, or Go.
• Experience with Kubernetes, Nginx, Envoy, Prometheus, and/or Docker.

Nice to Haves

• Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting, and Load Balancing strategies.
• Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals.
• Experience in developing iOS apps using Xcode and Swift.
• Experience in OpenTelemetry Standards / distributed tracing like jaeger.

What You'll Be Doing

• Solving problems using data, teamwork, and expertise as a Software Developer in SRE at Apple.
• Ensuring reliability and performance of the server software stack that powers products like iCloud Photos, Mail, Drive, Backup, and more.
• Implementing reliability best practices from service inception to production.
• Collaborating with product development teams to deliver a superlative product and shared vision.
• Leveraging data and automation as first principles.
• Using a mix of open source, vendor licensed, and internally developed tools to manage the end-to-end SDLC of products.