Site Reliability Engineer, iCloud

Requirements

• Strong sense of ownership, customer service, and integrity proven through clear communication.
• BS in Computer Science or related field, or equivalent employment
• 5 + years experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment
• Strong experience with deploying, supporting and supervising new and existing services, platforms, and application stacks
• Experience with scale testing, disaster recovery, and capacity planning
• Experience with observability platforms with Splunk, Grafana, Prometheus.
• Demonstrable fluency in at least one of the following languages: Java, Python, or Go.
• Experience with Kubernetes, Nginx, Envoy, Prometheus, and/or Docker.

Nice to Haves

• Understanding of standard networking protocols and components such as: HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing strategies.
• Understanding of the Linux Operating System, including Kernel, Memory, Process, Threads, Static / Shared Libraries, IPC, Signals.
• Experience in developing iOS apps using Xcode and Swift.
• Experience in OpenTelemetry Standards / distributed tracing like jaeger

What You'll Be Doing

• Solving problems using data, teamwork, and your own expertise
• Focusing on reliability best practices from service inception to production
• Collaborating deeply with product development teams
• Running a mix of open source, vendor licensed, and internally developed tools to manage the SDLC
• Improving tools and systems