Business Support Engineer

Requirements

• 3+ years of experience as a software engineer or site reliability engineer
• Proven experience as a support engineer, service engineer, or similar
• Bachelor's degree in Computer Science, Engineering, or related technical field experience
• Experience in developing, deploying, and operating software in public cloud infrastructures
• Proven experience in API development on cloud-based infrastructures
• Proficiency in full-stack development with experience in web stack, SOAP, and REST API technologies
• Experience in communicating with technical and business audiences and creating technical documentation
• Solid understanding of IT infrastructures and network protocols on different layers
• Experience in assessing, analyzing, and resolving operational issues using data
• Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment