Software Development Engineer, AWS Incident Tooling & Response

Requirements

• Experience (non-internship) in professional software development
• Experience designing, building, operating, and managing large-scale distributed systems or web services
• Experience using generative AI tools to accelerate engineering workflows

Preferred Qualifications

• Experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields
• Experience with authorization systems (IAM, RBAC, or attribute-based access control)
• Experience mentoring other engineers
• Experience writing technical design documents and driving alignment across teams

What You'll Be Doing

• Design and implement service components for a multi-region, multi-tenant incident management platform
• Own subsystems including the data layer, authorization, and API surface
• Build integrations with incident automation systems, conference bridge providers, and downstream event consumers
• Drive technical design decisions, balancing reliability, performance, and delivery speed
• Participate in operational support and ensure the service is resilient during incidents
• Mentor other engineers and lead technical design reviews
• Use agentic AI development practices to move quickly from concept to production-ready code

Perks and Benefits

• Opportunity to own architecture on a high-visibility platform
• Work on a platform used during AWS's critical moments
• Join a high-performing team focused on reliability and ownership
• Direct visibility into how code performs during real incidents
• Value high delivery velocity and pragmatic architecture decisions
• Investment in tooling for engineers and agents