Senior Solutions Engineer - Payward Services

Requirements

• 4+ years in a technical pre-sales role (solutions engineering or solutions architecture) at a B2B API or infrastructure company
• Proven track record executing the technical pre-sales motion — discovery, solution design, PoC delivery, and deal-winning
• Fluency with REST/WebSocket APIs, auth patterns (OAuth, JWT), webhook architecture, and integration debugging
• Experience designing and building complex integrations for technical buyers at fintechs, banks, or neobanks — including customizations and bespoke work
• Strong knowledge transfer skills — you know how to package a solution design so an implementation team can execute it faithfully
• Clear, structured communicator who can run a discovery call, a design review, and a handoff debrief back to back
• Experience writing RFPs and documenting solution approaches that clearly communicate how our product and our customizations will solve a customer's problem

Nice to Have

• Crypto domain knowledge — trading, custody, KYC, staking, fiat ramp mechanics
• Experience with embedded finance or crypto-as-a-service products
• Experience with Coast and building out proof of concept sales demos inside Coast
• Hands-on with AI development tools (Claude Code, Cursor) for rapid prototyping

What You'll Be Doing

• Run technical discovery with prospective customers alongside sales and our Partner Solutions Lead
• Surface recurring customer asks and product gaps from your deals and feed them to the Solutions Architect
• Design tailored solutions spanning our existing offerings, customizations to those offerings, bespoke integrations
• Scope and build proof-of-concepts that demonstrate technical feasibility and win the deal
• Own a clean, structured handoff to our Implementation team
• Execute the pre-sales playbook and contribute improvements back to the team

Perks and Benefits

• Fully remote work
• Global team in 70+ countries speaking over 50 languages
• Commitment to industry-leading security, crypto education, and client support
• Opportunity to work with industry pioneers and develop premium crypto products