Senior Site Reliability Engineer - Payward Services

Requirements

• 5+ years in DevOps or SRE role
• Proficiency with hybrid-cloud infrastructure environments
• Git source version-control and CI/CD configuration proficiency
• Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana
• Ability to debug complex distributed systems, networks, and Linux operating systems issues
• Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus)
• Strong scripting skills (Bash, Python, or Go)
• Self-starter capable of thriving independently and remotely in fast-paced environments

Nice to Haves

• Background working with distributed systems and technologies (Kafka, gRPC, Redis, etc.)
• Experience operating services with external SLAs or in a B2B/enterprise context
• Experience with benchmarking, performance tuning, and identifying system bottlenecks
• Proficiency with databases (SQL and NoSQL) and production operations experience
• Interest in lower-level programming languages such as Rust
• Experience integrating with APIs (GitLab, Jira, Slack)

What You'll Be Doing

• Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration
• Provide operational support across multiple teams, helping debug issues in staging and production environments
• Participate in incident response and post-incident reviews to improve system resilience
• Consult with teams on performance, monitoring, and alerting best practices — with awareness of partner-facing SLA commitments
• Build tooling, automation, and dashboards to improve observability and empower development teams
• Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles
• Collaborate with developers, QA, and product managers to streamline development and release cycles
• Support a fully distributed team operating across multiple timezones

Perks and Benefits

• Join a fully remote company with a global team in 70+ countries
• Work on cutting-edge crypto products for experienced traders, institutions, and newcomers
• Access to industry-leading security, crypto education, and world-class client support
• Opportunity to accelerate the global adoption of crypto and blockchain technology