Site Reliability Engineer - SharePoint Online

Requirements

• Master's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, or systems administration
• Bachelor's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience

• Ability to meet Microsoft, customer, and/or government security screening requirements
• Microsoft Cloud Background Check clearance

Nice to Haves

• Technical experience working with large-scale cloud or distributed systems
• Specialty in one or more of the following areas:
  • In-depth SharePoint administration principles
  • Large-scale web farm operations
  • Knowledge of SharePoint development techniques including FTC, CAM, and SPFX
  • Ability to deal with ambiguity in a fast-paced environment
• Optional skills in:
  • M365
  • Azure cloud technologies
  • Expertise in analyzing, troubleshooting, and automating root cause analysis
  • Proficiency in distributed systems and/or big data technologies
  • SQL High-Availability and disaster recovery concepts

What You'll Be Doing

• Manage escalations and collaborations with Product Group
• Service restoration
• Conduct root cause analysis
• Drive standardization in problem definition and prioritization
• Influence the product architecture and roadmap for optimal customer experience

Perks and Benefits

• Base pay range €63,400.00 - €105,700.00 per year in Ireland
• Additional benefits and compensation eligibility
• Equal opportunity employer with a culture of inclusion