Senior Data Center Technician

Requirements

• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years’ experience supporting IT equipment or related technology.

Nice to Have

• Associate degree in computer science or other field and/or equivalent work experience.
• 3+ years’ experience supporting IT equipment or related technology.
• 2+ years’ experience working in a production, mission-critical 24x7x365 data center environment.
• Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.

What You'll Be Doing

• Apply advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.
• Decommission hardware for complex changes and/or systems with complex interactions.
• Delegate hardware installation, deployment, and/or replacement work to technicians.
• Ensure quality execution as defined by organizational standards.
• Assist and provide guidance to technicians to complete challenging or complex tasks.
• Train and mentor technicians through on-the-job training.

Perks and Benefits

• Potential base pay range across France is €46,900.00 - €68,200.00 per year.
• Opportunities for Career Rotation Programs, Diversity & Inclusion training, and professional certifications.
• Participation in an on-call rotation to provide support outside standard working hours.