Senior Technical Writer / Developer Educator

Requirements

• 5+ years in technical writing, developer documentation, or developer education (SaaS, APIs, infrastructure, or AI/ML preferred)
• Proven ability to write for technical audiences—APIs, deployment guides, code examples, system architecture
• Experience validating technical accuracy through hands-on testing and experimentation
• Comfortable with Markdown, Git, and technical documentation tools (Docusaurus, Sphinx, or similar)
• Experience with API testing and validation (Postman, curl, or REST clients)
• Familiarity with code examples, including Python, JavaScript, or CLI workflows
• Ability to understand and test complex deployment scenarios (Docker, Kubernetes, on-premises infrastructure a plus)
• Fluent English (primary working language); French is a bonus

What You'll Be Doing

Technical Documentation & Strategy

• Author and maintain high-quality, technically accurate documentation for APIs, SDKs, tutorials, deployment guides, and release notes
• Contribute to documentation strategy and content roadmap, identifying gaps and proposing solutions
• Develop a clear, consistent editorial voice and narrative approach across documentation
• Create information architecture and content structures for complex technical topics, especially on-premises deployment scenarios

Hands-On Technical Validation

• Test all APIs, features, and deployment workflows before documenting
• Validate documentation by reproducing user workflows; catch inaccuracies, edge cases, and unclear instructions before publication
• Experiment with and understand the technical depth needed for both self-serve and on-premises documentation
• Own the responsibility that what you ship works, is testable, and solves real developer problems

Collaboration & Cross-Functional Impact

• Work closely with Engineering and Product to understand feature scope, technical requirements, and deployment complexities
• Participate in technical reviews, design discussions, and release planning to ensure documentation is integrated early
• Gather feedback from Support, DevRel, and users to identify documentation pain points and opportunities
• Advocate for clarity and user experience in product design and documentation decisions

Quality, Consistency & Standards

• Help define and enforce tone guidelines, content standards, and documentation best practices
• Ensure consistency in terminology, voice, and narrative across documentation—self-serve vs. on-premises, API reference vs. tutorials
• Document as if you're telling a story: show why a feature matters, what problem it solves, not just how it works
• Use modern documentation tools and practices—Markdown, Git, headless CMS, and AI tools—to streamline production

Perks and Benefits

• 💰 Competitive cash salary and equity
• 🥕 Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company
• 🥎 Sport: Enjoy discounted access to gyms and fitness studios through our EGYM Wellpass partnership
• 🚴 Transportation: Monthly contribution to a mobility pass via Swile
• 🧑‍⚕️ Health: Full health insurance for you and your family
• 🍼 Parental: Generous parental leave policy
• 🌎 Visa sponsorship