Staff Engineer, Observability

Requirements

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Nice to Have

• Indexing or database performance tuning experience

What You'll Be Doing

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation

Perks and Benefits

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team