Senior Solutions Engineer

Requirements

• Strong problem-solving and organisational skills, able to handle ambiguity and competing priorities.
• Familiarity with common design patterns and architectural principles, including domain-driven design (DDD), event-driven architecture (EDA), and microservices architecture.
• Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.
• Familiarity and working experience with relational databases (e.g. MySQL, PostgreSQL) and non-relational databases (e.g., MongoDB, Cassandra).
• 6+ years in customer-facing engineering roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).
• Clear communication and strong interpersonal skills.
• Customer centric approach.
• Ability to convey technical concepts to non-technical audiences and work effectively with both technical and non-technical stakeholders to deliver projects.
• Strong self-management skills are essential, including the ability to manage individual projects and deals effectively. Prioritizing tasks across various work streams is also a key requirement.

What You'll Be Doing

• Acting as a trusted advisor and conduit between partners and Wise where your technical expertise will enhance the product development and integration process.
• Defining technical solutions, gathering requirements and supporting the delivery of integrations tailored to each partner’s needs.
• Supporting partners during the bespoke implementation collaborating across teams to ensure smooth delivery.
• Managing multiple integrations in parallel and navigating ambiguity.
• Enhancing the integration experience for banking partners by developing comprehensive and user-friendly documentation, robust APIs, readily available SDKs, practical examples, clear code samples, and detailed reference implementations.
• Working closely with the technical presales team to provide expert technical guidance and support throughout the sales cycle, playing a critical role in securing new partnerships by demonstrating the technical capabilities and benefits of Wise's solutions.
• Optimizing and streamlining internal processes to enhance team capacity and overall efficiency.
• Designing and developing innovative new features that expand the functionality of Wise's services and exposing these features through the public API.
• Diagnosing and resolving complex technical issues within the Wise product stack, providing second-line support to the API support team and ensuring timely resolution of partner inquiries and technical challenges.
• Serving as the technical lead for complex partnerships, acting as a crucial intermediary between Wise's engineering teams and the partner's technical teams.
• Establishing a robust feedback loop between the partner and Wise's product teams to gather valuable insights and drive continuous product improvements.

Nice to Haves

• Even if you don't have every single skill listed, we still want you to apply!

Perks and Benefits

• Define your own path to success, with autonomy to create and drive your vision forward.
• The opportunity to shape and innovate financial products across regions.
• Identify problems and unlock opportunities for Wise and its partners through technology solutions.
• Inspire teams internally and externally with your ideas, knowledge, and proactive attitude.
• Travel to work with teams in Tallinn and London, as well as visit partners across the EMEA region.