Senior Software Engineer I - Fincrime Requests

Requirements

• Extensive experience working with Java, Spring framework, asynchronous message queues, and microservices architecture
• Build scalable case management platforms to handle growing request volumes globally
• Implement data enrichment systems to automatically gather relevant customer information
• Create flexible templating systems for generating responses across different jurisdictions and languages

What You'll Be Doing

• Improve automation systems using LLMs to better process incoming emails from law enforcement and partner banks
• Build unified request handling platform that brings together RFI and LE case management workflows
• Develop partner access capabilities enabling law enforcement and partner banks to access customer information efficiently
• Enhance escalation systems to better identify genuine criminal activity while reducing false positives and customer friction
• Implement automated response generation using LLMs and templating systems for professional responses
• Optimize suspended transaction handling to minimize customer impact and maintain compliance

Leadership & Collaboration

• Mentor junior engineers in financial crime investigation processes and external stakeholder management
• Collaborate across FinCrime teams for effective intelligence sharing between investigations, fraud, and sanctions teams
• Lead technical architecture discussions on systems handling sensitive law enforcement and partner communications
• Drive automation improvements by identifying and implementing high-impact optimization opportunities
• Work with external stakeholders, including law enforcement agencies and partner banks, to improve technical processes