Requirements

• Experience leading and developing strong analytics teams, including experienced or senior analysts.
• A track record of shaping product strategy and business direction through analytics.
• Strong product and commercial judgement: you can connect customer needs, product choices, growth and sustainable economics.
• Experience leading discovery and identifying high-value opportunities in ambiguous problem spaces.
• A deep understanding of product analytics and customer behaviour across acquisition, conversion and retention.
• Expertise in using quantitative evidence—including experimentation and causal analysis—to inform decisions, while knowing when the most valuable contribution is defining the right problem or opportunity.
• Strong technical analytical skills, including SQL, and the ability to guide reliable, high-quality analytics.
• Excellent communication skills: you can make complex ideas clear, form a point of view and bring people with you.
• The ability to set long-term direction while staying close enough to the work to help teams make progress.
• An interest in international payments and the needs of people sending money across borders.

What You'll Be Doing

• Set the strategic direction for the squad. Partner with Product, Design and Engineering to build a clear view of customer needs, market opportunities and the choices Wise should make next.
• Lead discovery and opportunity finding. Explore customer behaviour and the end-to-end transfer journey to identify unmet needs, friction and growth opportunities. Help the squad understand not just what is happening, but where it has the greatest opportunity to act.
• Influence the whole customer decision. Bring an analytical perspective to how customers weigh price, speed and convenience when choosing how to send money, across both new and returning customer journeys.
• Turn opportunities into product priorities. Size customer and commercial opportunities, develop clear points of view and help teams make focused, evidence-based choices about what to build and why.
• Lead and develop a group of senior analysts. Set a high bar for analytical thinking and impact, coach analysts in their work and careers, and create the conditions for them to support their teams effectively.
• Enable strong day-to-day squad decisions. Coach analysts to work closely with their product teams, bring useful insights into planning and discovery, and help teams learn from product changes and customer behaviour.
• Stay hands-on with the most important problems. Work directly on high-impact or ambiguous questions, and guide the team through complex analysis when the strategic stakes are high.
• Bring people together around a shared view. Communicate complex evidence clearly, influence senior stakeholders and help cross-functional teams turn strategic choices into action.

Perks and Benefits

• Sending money across borders is at the heart of Wise.
• Help us grow our money transfer business while making it easier, faster and more affordable for customers around the world.
• For everyone, everywhere.