Site Reliability Engineer ( SRE), Observability, London

Requirements

• Experience with the Prometheus observability platform and associated technologies.
• Experience with Infrastructure-as-Code and config-as-code tooling such as Terraform, Pulumi, or Pkl.
• Experience managing and scaling distributed systems in a public, private, or hybrid cloud environment.
• Ability to design, author, and release code in a high-level language such as Python or Go with hands-on experience operating Kubernetes.
• Experience deploying, supporting, and monitoring services, platforms, and application stacks.
• Solid understanding of the Linux operating system, standard networking protocols, and their components.

Preferred Qualifications

• Hands-on experience with configuration-management and software-delivery platforms such as Puppet, Chef, Ansible, or Spinnaker.
• Experience with Grafana, Thanos, and distributed tracing / OpenTelemetry standards.
• Experience with scale testing, disaster recovery, and capacity planning.
• Experience with fleet/cluster lifecycle management, node provisioning, and hardware-adjacent reliability (e.g. capacity management) at scale.
• Experience building and operating CI/CD pipelines for cloud infrastructure.
• Deeper Linux knowledge - kernel, memory, processes/threads, static/shared libraries, IPC, signals and networking fundamentals such as HTTP, DNS, ECMP, TCP/IP, ICMP, the OSI model, subnetting, and load-balancing strategies.

What You'll Be Doing

• Solve unique challenges using data, teamwork, and expertise in a collaborative team environment.
• Own the full infrastructure stack and be responsible for the reliability, performance, and automation of observability platforms.
• Provision, deploy, monitor, and operate systems end to end using various tooling.
• Collaborate closely with development teams, engaging as a single team on shared projects.
• Approach operational problems with a software-engineering mindset by automating manual and repetitive tasks.

Perks and Benefits

• Opportunity to work at a global scale with millions of customers relying on Apple services.
• Real opportunities to learn and improve existing tooling.
• Collaborative work environment that rewards good ideas and results.