Requirements

• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.
• 5 years of experience automating infrastructure provisioning, developer operations, or continuous integration and delivery of cloud-based solutions.
• Experience with physical and virtual infrastructure, operating systems, or virtualization.
• Proficiency in scripting and development languages such as Python, Go, or Bash for automation.
• Experience with either Linux/Docker/Kubernetes technologies or Windows and Active Directory environments.
• Active or ability to obtain Developed Vetting (DV) UK security clearance.

Nice to Haves

• Experience with deployment and orchestration technologies like Docker, Kubernetes, Mesos, OpenStack, Puppet, Chef, Salt, Ansible, or Jenkins.
• System administration skills in Linux or Unix.
• Familiarity with IT security practices such as encryption, certificates, key management, and use of HSMs or other security equipment.
• Customer-focused mindset and ability to advocate for partners and customers within cross-functional teams.
• Experience leading or working with cross-functional groups to design processes and implement business solutions.
• Possession of active Developed Vetting (DV) Security Clearance.

What You'll Be Doing

• Deploying new compute, network, storage, and specialist security infrastructure according to playbooks.
• Resolving escalations and issues to improve customer experience and drive initiatives.
• Monitoring platform health and performance using observability tools, performing maintenance and updates to rollout features and ensure security.
• Participating in a 24/7 on-call rotation for incident response and escalation under service level agreements.
• Providing technical implementation support and guidance on cross-product integrations in customer environments.
• Automating common tasks, troubleshooting problems with a mix of debugging, networking, system administration, and scripting skills.
• Collaborating with local support staff and Google product teams to address challenging issues.
• Updating playbooks to assist UK and global teams.

Perks and Benefits

• Work with cutting-edge private cloud services focused on high-security requirements.
• Opportunities to collaborate closely with Google product teams and help scale and secure critical customer deployments.
• Be part of a team dedicated to supporting critical customers in the UK.
• On-site position with office locations in London or satellite sites in Wiltshire or Hampshire.