Senior Critical Environment Technician (Shift Lead)

Requirements

• High School Diploma, GED, or equivalent AND extensive experience with mission critical services work/applied learning
• Relevant experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field
• Possess a valid driver's license for the Country of the job posting for occasional travel to other Microsoft sites
• Be willing to undertake 'on call duty' for out of hours assistance with major incidents
• Background Check Requirements: Ability to meet security screening requirements

Nice to Haves

• Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education
• Significant proficiency in mission-critical services

What You'll Be Doing

• Serve as an operations specialist in one major area of CE operations and work on advanced tasks independently
• Inspect and supervise critical environment-related facility equipment regularly
• Utilize internal computerized maintenance management system (CMMS) to track equipment assets and complete work order requests
• Safely and quickly respond to onsite incidents and lead incident response teams
• Enhance, develop new or follow preexisting emergency operating procedures
• Perform various types of maintenance and repairs on CE equipment
• Have a hands-on understanding of equipment and how to troubleshoot independently
• Provide consultation to lower-level colleagues in troubleshooting systems and problems
• Ensure safety and security requirements are followed

Perks and Benefits

• Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work