Integration Engineer (Client facing) Professional Services

Requirements

• 4 years + experience in a Software Engineering / Integration Engineering role
• Ability to write code (in programming languages like Go, Java, C/C++ etc.) and quickly debug user code snippets
• Comfortable with various code-level debugging (Stripe code and user code) and using code as a tool for problem-solving
• Strong generalist technical experience, including proficiency in SQL and an understanding of data structures and algorithms
• Understanding of the payments domain and API security topics
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective
• A user first approach & empathy with our users, capable of mapping business requirements into reliable technical solutions
• Confident and comfortable with customers, with the ability to lead strategic technical conversations

Nice to haves

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team. Willingness to learn and teach others, including mentoring newer team members
• Collaborative, communicative, consultative; able to apply specific methodologies to ensure repeatability of engagements
• Intellectually curious, with great problem solving skills
• Technical writing skills to document complex integration guidance and processes

What you'll be doing

• Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation
• Think on your feet and communicate technical concepts, explaining how Stripe works from both a product feature and API architecture perspective
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams
• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Collaborate closely with Product and Engineering to proactively identify potential enhancements and new features based on feedback
• Provide deep technical support and debugging, inspecting and understanding the Stripe codebase
• Lead "Hands On Keyboard" implementations for user engagements
• Review and optimize existing user integrations
• Build tools and analytics
• Develop and share knowledge, building reusable processes to enable the larger Professional Services team

Perks and Benefits

• Not specified