Technical Writer

Requirements

• You’ve got a solid background in technical writing, ideally using a docs-as-code approach.
• You’re comfortable working with Swagger and OpenAPI.
• You have experience producing diagrams and videos, and understand when they are required.
• You enjoy breaking down complex concepts into digestible, step-by-step learning materials.
• You have a high bar for accuracy and consistency.
• You’re self-motivated and comfortable managing your own time in a fast-paced environment.

Benefits

• Highly competitive salary
• Pension plan (match up to 5%)
• Life insurance - three times annual salary
• Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
• Shared parental leave (matched to our maternity leave for the same point in time)
• 25 days holiday and bank holidays
• Flexible working hours
• Cycle-to-work scheme
• Electric car scheme
• Season ticket loan
• Access to outstanding learning materials and courses
• Sports and hobby clubs, subsidised by Thought Machine
• All the latest tech you need
• Start the day properly with fresh fruit and cereals
• Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
• A talented and experienced team as your colleagues
• An environment where we encourage learning and progress
• Two charity days a year
• Weekly food pop-up

What you'll do

• Build structured courses and tutorials that guide users from their very first API call to full, production-ready implementation.
• Create and maintain developer-centric documentation that serves as the single source of truth for our products.
• Work closely with software engineers, product managers, and client-facing teams to gather insights, understand user pain points, and keep our content accurate and up to date.
• Use feedback to redesign clunky sections and help evolve our documentation site into a world-class resource.
• Help us refine our style guides and maintain our "docs-as-code" approach.