Requirements

• Bachelor’s or Master’s degree in Computer Science or a related field
• At least 5 years of experience in Reliability Engineering, QA, or customer facing engineering
• Previous experience operating ClickHouse or other SQL databases in production
• Excellent understanding of distributed database internals and SQL, particularly ClickHouse is a major plus
• Scripting experience with Shell or Python, and ability to read and understand C++ code
• Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform
• You are a strong problem-solver and have solid production debugging skills
• You thrive in a fast-paced environment as part of a global team, and you see yourself as a partner with the business with the shared goal of moving the business forward
• You have a high level of responsibility, ownership, and accountability
• Excellent communication skills

What You'll Be Doing

• Continuously improve the reliability and performance of ClickHouse core
• Improve and create metrics and alerts for ClickHouse to be able to identify and prevent problems in production before they affect customers
• Dig deeper into the most common problems encountered by customers in ClickHouse Core to identify the root cause of problems and submit bug fixes, issue reports, and suggest improvements
• Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages including working with support and Cloud teams to communicate to the impacted customers
• Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize customer impact

Nice to Haves

• NA

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries
• Healthcare - Employer contributions towards your healthcare
• Equity in the company - Every new team member who joins our company receives stock options
• Time off - Flexible time off in the US, generous entitlement in other countries
• A USD$500 Home office setup if you’re a remote employee
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites