Staff Production Engineer

Requirements

  • 5+ years of professional production engineering experience
  • 5+ years of experience contributing to architecture and design of systems
  • Bachelor's Degree in Computer Science or related field, or 8+ years relevant work experience
  • Solid understanding of infrastructure design and operational trade-offs
  • Experience writing high quality code in Python, Go, or similar languages
  • Experience with Docker, Kubernetes, Ansible, Cloud Formation, Terraform
  • Experience with CI/CD tools like GitLab CI/CD, CircleCI, GitHub Actions
  • Experience with logging, monitoring, and alerting systems
  • Familiarity with Unix/Linux environments
  • Experience with TCP/IP and network programming
  • Knowledge of information security best practices
  • Excellent communication skills
  • Strong networking expertise including IP subnetting, VLANs, routing, Layer 2 and 3 networking
  • 2+ years of experience with network protocols such as BGP, MPLS, L3VPN, VPLS, Multicast, CoS, TCP, IPv4/IPv6
  • 2+ years as a Network Engineer for content or network provider
  • Experience with data center network architectures including CLOS
  • Experience with structured cabling in data center environments (SMF, MMF)
  • Experience managing vendors for logistics, infrastructure racking/cabling, and ordering

Nice to Haves

  • BS Degree in Computer Science, Engineering, or related technical discipline
  • 2+ years programming experience in Python, Perl, or other scripting languages
  • Experience with automation tools such as Ansible, REST/gRPC, NETCONF
  • Network operations experience with systematic troubleshooting approach
  • Network certifications such as CCNP or JNCIS equivalent
  • Experience working with open-source Network Operating Systems
  • Strong desire to engineer and deploy in-house network hardware and software
  • Experience testing and deploying new hardware platforms

What You'll Be Doing

  • Collaborating on capacity planning and growth with Engineering and Product teams
  • Providing Tier 1 troubleshooting for switch provisioning, server build failures, and network defects
  • Managing site builds and operations including DNS mapping, connectivity troubleshooting, automation script verification, and network audits
  • Handling network hardware failures, overseeing switch swaps, and managing RMA processes
  • Troubleshooting Layer 1 optical network issues using OTDR tests
  • Partnering with Data Center and Network Engineering teams on structured cabling and fabric switch uplifts
  • Leading operational excellence projects to address recurring network issues
  • Conducting network studies, analyzing hardware stability, and recommending improvements
  • Participating in internal groups to evaluate and adopt new technologies and methodologies

Perks and Benefits

  • Comprehensive benefits package including social security coverage
  • Contributions to provident, trade union, and pension funds, with options for additional pensions
  • Optional access to Global Life Insurance and private health insurance
  • Generous leave policies including maternity, paternity, parental, and sick leave
  • Compensation based on education, experience, skills, and market alignment
  • Equal Opportunity Employer with non-discriminatory employment practices
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