Mastery of SQL and experience working with complex data ecosystems
Proven track record in translating big data into strategic and actionable business recommendations; driving end-to-end processes through data extraction, analysis, insight, implementation, and evaluation
Excellent communication and presentation skills, with the ability to present complex information clearly and concisely
Robust experience applying statistical methods and experimentation techniques such as A/B testing and Pre/Post analyses
Demonstrated experience working with Director+ stakeholders to influence decisions and drive outcomes
Solid business acumen and problem-solving abilities
Strong technical foundation in analytics and data storytelling
Ability to appropriately visualize quantitative analyses for both presentations (e.g., PowerPoint) and reporting purposes (e.g., Tableau)
Relevant degree in a quantitative discipline such as Mathematics, Data Science, Engineering, or similar is preferred
Nice to Haves
Experience in e-commerce or the travel industry
Experience using Python occasionally
What You'll Be Doing
Deep dive into Hotels.com customers and booking data to uncover patterns, diagnose issues, and suggest clear growth and optimization paths
Design, conduct, and analyze experiments (A/B tests, Pre/Post) for product and marketing initiatives using industry best practices and internal experimentation platforms
Develop and leverage an analytical toolkit (SQL, Python, statistical and causal methods, experimentation frameworks) to extract insights and make data-driven recommendations
Collaborate closely with cross-functional teams (Product, Loyalty, Marketing, Supply, and other Analytics teams) to identify key business challenges and provide analytical insights to support decision-making
Drive actions to improve KPIs such as revenue, engagement, retention, and marketplace health focusing on the most impactful results
Develop and maintain clear and user-friendly dashboards and reports to track and analyze KPIs and train stakeholders on their usage
Monitor key metrics and trends to proactively suggest actions, test ideas, or highlight business opportunities for Hotels.com
Perks and Benefits
Meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy
Supportive environment fostering career growth with flexibility, benefits, and support to do the best work
Opportunity to work at a global travel company powered by passionate people, trusted partnerships, and leading technology
Inclusive and accessible recruiting experience with accommodations available for disabilities