Requirements:

A desire for operational work as primary job function
At least 2+ years of professional experience with Linux systems administration
High proficiency with at least one programming/scripting language (e.g., Go, Python, C) and ability to learn additional languages quickly
A compulsion to perform root cause analysis
Strong verbal and written communication skills
Strong collaboration skills with a willingness to undertake tasks of various technologies and complexities
Ability to independently manage complex projects and multiple workstreams
Strong sense of urgency
Willingness to perform regular operational maintenance work during evenings and weekends and as needed
Ability to work effectively in a busy, open floor plan office environment
Reliable and predictable availability

What You'll Be Doing:

Provide front-line operational support for 24/7 Linux HPC compute, storage, and interconnects
Solve problem reports and questions posed by members of Jump's research community
Respond to alerts in a timely fashion
Participate in large, coordinated maintenance operations
Write code for diagnosing, resolving, and triaging difficult problems
Collaborate with team members and across teams to write code and testing infrastructures
Manage relationships with outside vendors
Implement and support performance monitoring and fault monitoring systems
Develop and improve systems and user documentation
Develop and monitor the tools used to maintain a production computing environment
Adhere to all company cybersecurity and IT policies
Participate in an on-call rotation
Work from company office an average of 5 days a week