Staff Site Reliability Engineer, Tools & Systems

What you'll be doing

  • Design, build, deploy, and operate software and systems supporting Firefox engineering.
  • Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools.
  • Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency.
  • Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve problems spanning technical and organizational boundaries.
  • Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions.
  • Contribute to architecture and technical strategy, identifying recurring problems and scalable solutions across teams.

Requirements

  • Strong software engineering skills with substantial hands-on experience deploying and operating production systems.
  • Strong programming skills in Python or JavaScript/TypeScript; experience with C++ or Rust is a plus.
  • Experience building, deploying, and operating production systems in cloud environments, including use of infrastructure as code like Terraform.
  • Experience in areas such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling.
  • Experience using data, telemetry, and metrics to investigate technical problems and to support decision-making.
  • Familiarity with modern AI-assisted development tools, including understanding their capabilities and limitations.
  • Comfortable working across different projects and technical domains, taking ownership, and translating between software, infrastructure, and operational concerns.
  • Effective communication skills with openness, consistency, respect, and willingness to mentor others.

Nice to haves

  • Experience with C++ or Rust programming languages.
  • Experience with workflow automation and AI-assisted development tools.

Perks and benefits

  • Generous performance-based bonus plans for eligible employees.
  • Comprehensive medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting regardless of personal contributions.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus a day off for your birthday.
  • One-time home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Considerable paid parental leave.
  • Employee referral bonus program.
  • Additional benefits vary by country, including life/AD&D, disability, and employee assistance programs.
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