Staff Site Reliability Engineer, Tools & Systems

What you'll be doing

  • Design, build, deploy, and operate software and systems supporting Firefox engineering.
  • Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools.
  • Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency.
  • Collaborate with Firefox engineering, Cloud Engineering, IT, and other teams to solve cross-disciplinary problems.
  • Use telemetry, metrics, and data analysis to investigate issues and guide engineering decisions.
  • Contribute to architecture and technical strategy by identifying recurring problems and reusable solutions.

Requirements

  • Strong programming skills in Python or JavaScript/TypeScript; experience with C++ or Rust is beneficial.
  • Experience building, deploying, and operating production systems in cloud environments, including infrastructure as code (e.g., Terraform).
  • Familiarity with multiple domains such as CI/CD, containers and orchestration, networking, databases, observability, or developer tooling.
  • Experience using data, telemetry, and metrics for problem investigation and decision making.
  • Understanding of modern AI-assisted development tools, including their capabilities and limitations.

Nice to haves

  • Versatility in working across projects and technical domains with the ability to take ownership.
  • Comfort in jumping into unfamiliar systems and bringing them to a sustainable state.
  • Effective cross-disciplinary communication skills translating between software, infrastructure, and operational concerns.
  • Combination of hands-on engineering and systems thinking with strong technical judgment.
  • Open, respectful communication and a willingness to teach and help others develop technical skills.

Perks and benefits

  • Generous performance-based bonus plans for eligible employees.
  • Comprehensive medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus a birthday day off.
  • One-time home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Considerable paid parental leave.
  • Employee referral bonus program.
  • Additional benefits including life/AD&D, disability, and employee assistance program, varying by country.
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