Staff Site Reliability Engineer, Tools & Systems

What you'll be doing:

  • Design, build, deploy, and operate software and systems supporting Firefox engineering.
  • Contribute to developer tooling, CI/CD, workflow automation, and AI-assisted development tools.
  • Own complex technical problems end-to-end across software, cloud, and operational layers, improving reliability, performance, observability, and cost efficiency.
  • Work with Firefox engineering, Cloud Engineering, IT, and other teams to solve cross-disciplinary problems.
  • Use telemetry, metrics, and data analysis to investigate problems and guide engineering decisions.
  • Contribute to architecture and technical strategy by identifying recurring problems and scalable solutions.

Requirements:

  • Strong programming skills in languages such as Python or JavaScript/TypeScript; experience with C++ or Rust is beneficial.
  • Experience building, deploying, and operating production systems in cloud environments, including infrastructure as code tools like Terraform.
  • Knowledge across several areas including CI/CD, containers and orchestration, networking, databases, observability, or developer tooling.
  • Experience using data, telemetry, and metrics to troubleshoot and make technical decisions.
  • Familiarity with modern AI-assisted development tools and an understanding of their capabilities and limitations.
  • Ability to independently handle unfamiliar systems and maintain sustainable operational states.
  • Strong cross-disciplinary collaboration and communication skills.
  • Combination of hands-on engineering, systems thinking, and long-term technical judgment.

Nice to haves:

  • Experience with C++ or Rust programming languages.

Perks and benefits:

  • Generous performance-based bonus plans available to all eligible employees.
  • Comprehensive medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting regardless of employee contributions.
  • Quarterly all-company wellness days for collective pause and recharge.
  • Country-specific holidays plus an additional day off for your birthday.
  • One-time home office stipend and annual professional development budget.
  • Quarterly well-being stipend and considerable paid parental leave.
  • Employee referral bonus program and additional benefits such as life/AD&D, disability, and EAP, varying by country.
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