Requirements:

A proactive and systematic approach to problem-solving, with a high degree of ownership.
Proven experience in a production environment supporting large-scale, mission-critical applications with a high degree of autonomy.
Proficiency in at least one programming language, with a preference for Go. You should be comfortable writing custom applications, not just scripts.
Experience with infrastructure as code (Terraform), container orchestration (Kubernetes, Docker) and GitOps (ArgoCD).
Demonstrable expertise in a major cloud provider (Azure, AWS, or GCP).
A strong grasp of microservices architecture, databases (SQL, NoSQL), and networking fundamentals, so you can understand how custom code can solve platform-level issues.
An understanding of core SRE principles, including SLIs, SLOs, and error budgets.
Experience in an on-call rotation for a 24/7 cloud-based environment.
Exceptional communication and collaboration skills, with a proven ability to work effectively in a remote, distributed team, where tasks may be self-driven.

What You'll Be Doing:

Design and build custom software in Go to enhance the platform's reliability, resiliency, and redundancy.
Partner with engineering teams to embed reliability principles, improving the availability, performance, and observability of our services.
Use your deep understanding of infrastructure and observability principles to identify opportunities for improvement within the product and implement solutions.
Contribute to our on-call rotation, providing rapid, effective response to critical incidents and using your expertise to troubleshoot, mitigate or accurately escalate production issues.
Develop and refine our SRE tooling and processes, focusing on automation and operational efficiency.
Define, document, and champion reliability best practices across the organisation.