Requirements

• Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
• Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.
• Active UK Security clearance, or eligibility and willingness to obtain a UK Security clearance.

What We Value

• Confidence in troubleshooting complex systems issues independently using observability tools and service logs
• Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams
• Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management
• Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilizing tooling built in these languages
• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users
• Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams

Core Responsibilities

• Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades
• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types
• Debug, improve, and optimise Palantir’s services and infrastructure with a focus on long-term reliability and scalability
• Reduce manual operations and automate workflows, processes, and/or runbooks where possible
• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule
• Develop novel solutions in Palantir’s Foundry and Apollo platforms to solve infrastructure challenges