Requirements

• Proven track record in software, platform, or site reliability engineering with several years of end-to-end production system ownership and on-call experience.
• Strong proficiency in software engineering using languages such as Python or Go, including building operational tooling for platform scale.
• Hands-on experience operating distributed systems on Linux and Kubernetes with Infrastructure as Code and CI/CD pipelines in multi-cloud or hybrid environments.
• Experience managing stateful services (databases, caches, or message brokers) focusing on high availability, disaster recovery, and automated failover.
• Capability in defining service level objectives (SLOs) and error budgets, leading blameless postmortems, and guiding technical direction across engineering teams.

What You'll Be Doing

• Lead service level objectives and error budget definition, measurement, and reporting to guide team priorities and promote reliability work with leadership.
• Set direction for consistent observability pipelines for metrics, logs, and alerts across data centers and public cloud; drive detection speed and alert quality improvements.
• Participate in on-call rotations, act as incident commander for significant incidents, lead blameless postmortems, and improve incident management processes.
• Own architecture and operation of shared platform services such as messaging, caching, databases, and CI services; lead design evolution for high availability and recovery procedures.
• Identify and automate major sources of operational toil; help define AI applications in incident triage and remediation with appropriate safeguards.
• Conduct design and production-readiness reviews, set reliability expectations for product teams, and coach engineers on reliability practices.
• Provide technical leadership by mentoring engineers, reviewing designs and changes, and representing reliability initiatives with partner teams and leadership.
• Work primarily onsite from the Prague office in compliance with company policies, except during approved leave.

Perks and Benefits

• Culture of innovation celebrating critical thinking, challenges, and trailblazing.
• Growth opportunities with support to contribute meaningfully; recognized as a Fortune Best Workplace in Technology, Bay Area, and Great Place to Work® certified.
• Collaborative team environment that values collective success over ego.
• Variety of perks supporting work-life balance including flexible time off, wellness resources, and company-sponsored team events.
• Commitment to accommodations and accessibility for candidates with disabilities throughout the hiring process.
• Inclusive team culture fostering growth, community through Employee Resource Groups, and advocacy for inclusive leadership.