Sr Software Engineer - Impact AI

What you'll be doing

  • Leverage ServiceNow AI capabilities to build AI-powered, scalable, and reusable software solutions with measurable impact.
  • Drive innovation with prompt engineering and scalable architecture design for AI solutions.
  • Collaborate with product owners to translate business needs into well-architected features from design to delivery.
  • Develop extensible, user-friendly software enabling AI-driven customization for real-world problem solving.
  • Build intuitive, performant JavaScript UI components using frameworks like LitJs, DaisyUI, and TailwindCSS.
  • Integrate automated testing frameworks such as Playwright into CI/CD pipelines to ensure quality releases.
  • Participate in design and code reviews, championing best practices in performance, maintainability, and testability.
  • Contribute to AI-enabled product design and enhancements, improving reliability, observability, and production readiness.
  • Troubleshoot and optimize system performance for scalability and responsiveness.
  • Mentor colleagues on software craftsmanship, responsible AI integration, and continuous improvement.

Requirements

  • Experience leveraging AI to enhance workflows, decision-making, or product functionality, including AI API integration and process automation.
  • Strong JavaScript skills; foundations in Java or Python also valued.
  • 4+ years of enterprise-level software engineering experience.
  • Solid understanding of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
  • Familiarity with automated testing and CI/CD pipelines, with a commitment to engineering excellence and reliability.
  • Analytical mindset capable of designing impactful AI solutions for complex problems.
  • Experience with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems.
  • Passion for collaboration, craftsmanship, and continuous learning to foster quality and innovation.

Perks and benefits

  • Opportunity to build and deliver high-impact software powering digital experiences for millions of users.
  • Work in a culture that values craftsmanship, quality, and innovation.
  • Collaborate with AI and automation tools that enhance engineering excellence and product reliability.
  • Join a team that encourages creativity, continuous learning, and shared success.
AI Summary ✨

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