What you'll be doing

Architect, deploy, configure, and debug AI agents and integrations in complex live enterprise environments.
Lead technical discovery sessions with senior customer leaders to translate business requirements into product configurations, POCs, and integration specs.
Synthesize field telemetry and recurring issues into insights that influence the product roadmap and engineering backlog.
Identify patterns across engagements and help turn custom fixes into standardized, automated product capabilities.
Act as a trusted technical advisor to cross-functional teams and customer executives, ensuring focus on core product strengths.
Own strategically important or complex engagements end-to-end and mentor other Forward Deployed Engineers.

Requirements

10+ years of experience in Forward Deployed Engineering, Solutions Engineering, Technical Consulting, or Software Development with leadership of complex enterprise technical engagements.
Hands-on coding and debugging skills in languages like Python or Java, deep knowledge of REST APIs, object-oriented design, system architecture, and integration patterns.
Working knowledge of Workday’s business processes, security, permissions, tenant configuration, and integrations.
Willingness and ability to travel to customer sites as needed.

Experience working directly with enterprise executives as a trusted technical advisor on complex deployments and custom workflow integration.
Strong product mindset with ability to abstract general product requirements from customer issues and influence product development.
Exceptional verbal and written technical communication skills, able to explain complex challenges to non-technical leadership.
Ability to thrive in fast-paced, ambiguous, and agile environments involving Product, Engineering, Services, and Sales teams.
Collaborative leadership style with experience mentoring engineers and facilitating multi-disciplinary teamwork.
Applied experience with LLM-powered or agentic AI systems, including prompt engineering, retrieval-augmented generation, evaluations, or orchestration frameworks.

Flexible work model combining in-person and remote work; minimum of 50% time per quarter spent in office or field.
Comprehensive benefits including eligibility for Workday Bonus Plan, role-specific commissions/bonuses, and annual stock refresh grants.
Commitment to reasonable accommodations for qualified individuals and inclusive, equal opportunity employment.
Supportive company culture rooted in integrity, empathy, and shared enthusiasm.