What you'll be doing

Lead, hire, and develop engineers across site reliability and developer experience teams, providing feedback and professional development.
Develop and complete technical roadmaps balancing platform capabilities, developer efficiency, reliability, security, technical debt, and operational demand.
Oversee production application infrastructure, ingress and routing services, and Kubernetes-based workloads with infrastructure and application teams.
Establish effective service ownership, on-call coverage, incident response, operational documentation, and blameless post-incident reviews ensuring lasting improvements.
Drive safe, repeatable releases via deployment automation, configuration management, validation, rollback capabilities, and process improvements.
Expand self-service developer tooling, service catalogs, and automated readiness checks with intelligent features and agentic workflows.
Improve observability using service-level objectives, reliability trends, delivery performance, and developer feedback to guide priorities and impact measurement.
Partner with security and infrastructure teams on access controls, vulnerability remediation, platform upgrades, capacity planning, and resilience.

Requirements

Strong communication and prioritization skills to coordinate dependencies and operational responsibilities across distributed teams.
Proficiency in English and Armenian with strong verbal and written communication skills for local and global collaboration.
Experience managing engineering teams including hiring, coaching, performance management, and career development, preferably in site reliability, platform engineering, DevOps, or developer experience.
Strong technical background in operating production distributed systems, Kubernetes, and public-cloud infrastructure with sound judgment on availability, scalability, performance, and cost.
Experience leading production operations including incident response, on-call practices, observability, service-level objectives, and post-incident improvement.
Experience with infrastructure as code, CI/CD, GitOps, automated testing, and safe deployment practices.
Software engineering background with ability to guide architecture, review technical proposals, and support engineers building reliable automation and shared services.

Experience applying automated or agentic workflows to developer efficiency or production operations, with attention to evaluation, access controls, and safe execution.

Competitive salary range for Armenia: 27,450,000 AMD - 39,750,000 AMD annually plus eligible Annual Incentive Plan (AIP) bonus.
Inclusive benefits including medical, dental, and vision coverage, financial planning, employee assistance program, and learning opportunities.