Software Development Manager - Agentic AI, Alexa for Shopping (Rufus)
Software Development Manager - Agentic AI, Alexa for Shopping (Rufus)
Requirements
Experience managing a team of high calibre Software Engineers developing complex, scalable software systems delivered to customers
Experience designing or architecting new and existing systems with attention to design patterns, reliability, and scaling
Experience delivering products in a fast-paced, multi-disciplined, distributed-responsibility, and ambiguous environment
Knowledge of engineering practices across the software/hardware/networks development life cycle, including coding standards, code reviews, source control, build processes, testing, certification, and livesite operations
Experience leading the definition and development of multi-tier web services
Experience partnering with product and program management teams
Nice to Haves
Experience communicating with users, technical teams, and senior leadership to gather requirements and describe software features and product strategy
Experience recruiting, hiring, mentoring, coaching, and managing software engineering teams to improve skills and effectiveness
Experience building products leveraging large language models, generative AI, or agentic AI systems
What You'll Be Doing
Lead a highly talented team of Software Development Engineers building scalable AI and LLM-powered software systems and customer experiences
Shape the strategic direction and vision for agentic shopping experiences by linking customer and business needs with emerging technical opportunities
Build an engineering culture of ownership, pride, and operational excellence delivering high-performing solutions
Work closely with engineering, science, design, product, and program management teams in an agile environment to create optimal technical designs
Anticipate bottlenecks, manage escalations, and make balanced trade-offs between business needs and technical constraints
Partner across teams within Amazon to clarify requirements and plan execution
Unblock team members day to day while setting a strategic vision for improved workflows and AI-powered experiences
Perks and Benefits
Opportunity to work on a high-visibility generative AI investment within Amazon’s Stores business
Chance to build and launch AI-powered customer experiences from the ground up
Work closely with exceptional product, engineering, and science leaders
Be part of an inclusive culture that empowers employees to deliver the best results for customers
Amazon is an equal opportunity employer valuing diversity and inclusion
Workplace accommodations available for applicants with disabilities